0232 215 08 40 -

SATISFACTION SURVEY

GENERAL INFORMATIONS

FRONT DESK RECEPTION

Very Good
Good
Normal
Bad
Very Bad
The Quickness of Check-In and Check-Out Processes
BellBoy and Baggage Services
Briefing About Complex
Interest and Politeness of Staff
Comments / Recommendations

HOUSEKEEPING

Room Cleaning for Your First Arrival
Room Physical View and Comfort
Konaklama Süresince Oda Temizliği ve Düzeni
Laundry
Interest and Politeness of Staff
Comments / Recommendations

TECHNICAL SERVICE

Pool Cleaning
Trouble Shooting
Interest and Politeness of Staff
Comments / Recommendations

GARDEN

General Regulation / Landscape
Care
Plant Diversity
Interest and Politeness of Staff
Comments / Recommendations

BAR - SERVICE

Common Bar Service Quality
Service Pool Bar Quality
Restaurant Bar Service Quality
Disco Bar Service Quality
Interest and Politeness of Staff
Comments / Recommendations

FOOD SERVICES & KITCHEN

Breakfast Bar Presentation
Breakfast Bar Variety
Breakfast Bar Quality
Lunch Presentation
Lunch Bar Variety
Lunch Bar Quality and Tastiness
Dinner Presentation
Dinner Bar Variety
Dinner Bar Quality and Tastiness
Interest and Politeness of Staff

ENTERTAINMENT SERVICES

Day Activities with Animators
Activity and Sports Ground and Equipments
Evening Activities and Shows
Disco
Mini club Activities
Interest and Politeness of Staff
Comments / Recommendations

SUGGESTIONS

Yes
No
Have you been to our hotel before?
Yanda Belirtilen Elemanlarınızı Sunduğu Hizmet Dolayısıyla Övgüye Değer Buluyorum
General Opinion and Advices
My Agency Recommend It
I Was Pleased With When I Came Before
Newspaper, Magazines etc.
My Friend Recommend It
I Found on Internet
Where did you hear us?
Yes
Perhaps
No
Do you come again?